TERMS & CONDITIONS

Trevelle Cleaning
Effective Date: 02/11/2026

By using our services or opting into SMS communications, you agree to these Terms & Conditions.

1. Description of SMS Program

Trevelle Cleaning offers an SMS messaging program for customers who provide consent through our website forms, booking forms, or other written consent methods.

By opting in, you may receive text messages related to:

Appointment confirmations

Appointment reminders

Service updates

Scheduling notifications

Billing notifications

Customer service communications

Promotional offers (if applicable)

Message frequency may vary depending on your interaction with us.

2. Instructions to Cancel SMS Subscription

You can cancel the SMS service at any time. To stop receiving text messages, reply STOP to any message sent by Trevelle Cleaning.

After you send STOP, you will receive one confirmation message stating that you have been unsubscribed. You will not receive additional SMS messages unless you opt in again.

3. Customer Support Contact Information

If you need assistance regarding our SMS program or services, you may:

Reply HELP to any SMS message, or contact us directly at:

Email: [email protected]
Phone:

4. Message and Data Rate Disclosure

Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. Please contact your wireless carrier for details regarding your text messaging plan.

5. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

6. Age Restriction (18+)

You must be at least 18 years old to use our services or participate in our SMS messaging program.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information:

https://trevellecleaning.com/privacy-policy-page

General Service Terms

Services Provided

Trevelle Cleaning provides residential and commercial cleaning services, including but not limited to general cleaning, deep cleaning, and move-in/move-out cleaning services.

Scheduling

Clients must provide safe and reasonable access to the service location. Failure to provide access may result in cancellation fees.

Payments

Payment is due as agreed at the time of booking. Failure to pay may result in service suspension.

Cancellations

Cancellations must be made prior to the scheduled service time. Late cancellations may incur a fee.

Limitation of Liability

Trevelle Cleaning's liability is limited to the total cost of the services provided. We are not responsible for pre-existing damage, normal wear and tear, or undisclosed hazards.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.