Trevelle Cleaning ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, or opt in to receive SMS messages.
By using our website or services, you consent to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
Full name
Email address
Mailing address
Phone number (including mobile number)
Service address
Payment information (if applicable)
Any information voluntarily submitted through forms or communications
Non-Personal Information
Browser type
Device type
IP address
Pages visited
Referring URLs
Usage data
2. How We Use Your Information
We use the information collected to:
Provide and manage cleaning services
Respond to inquiries
Send appointment confirmations and reminders
Send billing notifications
Send service updates
Improve website performance and user experience
Comply with legal obligations
We do not sell your personal information.
3. SMS Communications & Consent
By providing your mobile phone number through our website, booking forms, or other communication channels, you consent to receive SMS messages from Trevelle Cleaning.
These messages may include:
Appointment confirmations and reminders
Scheduling updates
Service notifications
Billing alerts
Customer service responses
Promotional messages (if applicable)
Message frequency may vary.
You can cancel the SMS service at any time by replying STOP to any message received. After you send STOP, you will receive a confirmation message that you have been unsubscribed.
For assistance, reply HELP or contact us directly at:
We do not sell, rent, or trade your personal information.
We may share information with service providers strictly for the purpose of operating our business, such as payment processors, CRM platforms, scheduling systems, or marketing tools. These providers are required to protect your information.
We may disclose information if required by law.
5. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Analyze website traffic
Improve user experience
Understand visitor behavior
You may disable cookies in your browser settings. Disabling cookies may impact website functionality.
7. Data Security
We implement reasonable security measures to protect your personal information. However, no system can guarantee absolute security.